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View Full Version : Leatherology - Not so good!



Willieboy
January 6th, 2015, 09:01 AM
I wanted to caution those in the market for journal covers, pen accessories, etc. they may want to avoid purchases from Leatherology. I placed my first (and last) order with them and it was sadly mishandled. Twice they tried to ship the order and failed both times. When I called them, they could not even tell me whether my order had shipped or not. They seem not to know what is going on under their own roof.They did, however, cash my check promptly. Getting the money refunded to my Paypal account was another matter. I not only had to initiate a dispute through Paypal, I had to follow up and ask Paypal to elevate the dispute and contact Leatherology. That seemed to prompt a returned call from Leatherology to me. (Previously, Leatherology had not returned my call regarding the refund.) After this conversation they said they did not know why my money had not been refunded but, with Paypal'l prompting, they did refund my money. These guys are a mess.