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View Full Version : Goulet Pens -- Great Service



Dragonmaster Lou
December 3rd, 2015, 11:53 AM
I had placed an order for a couple of things from Goulet Pens (a converter, some pen cleaning supplies, a notebook, etc.), but right afterwards I realized I also forgot to order some empty ink bottles that I wanted to use as inkwells. I placed the empty bottle order right away, but had to pay separate shipping.

I emailed their support address explaining the situation and that I wanted to see if it would be possible to ship both orders in the same package to save on shipping. They got back in touch with me within a couple of hours, before the package shipped, and said they'd refund the second shipping cost and put both orders in the same package.

Gotta love this kind of service.