diogenesNY
November 22nd, 2013, 11:31 PM
Somewhere I came across tmart.com as a source for Hero ink. It was offered very inexpensively (free US shipping) for about $4 for a 2oz bottle of several colors (ref, blue, blue-black, black).
Here is a web link showing their merchandise, etc.:
http://www.tmart.com/search.html?q=hero+ink
That should show pretty much of what they have. Hero is a Chinese ink that has had a few mixed reviews but for that price I thought I would take a tumble. I ordered four various bottles, paid with paypal and waited.
Nothing for a while...... then I logged into my tmart account, after getting nothing from the tracking number they had emailed with my recipt.
My account log showed that the order had been shipped, but a logistical tracking log had some summery information saying that the package was dammaged and undeliverable. Note that niether tmart nor anyone else informed me of this.
I sent an email through their service gateway on their website, and they replied that I 'need to get in touch with post office and return product" then they would reship.
I sent them a return email explaining that I have no idea how they shipped my ink, although it does not appear to have been by US Postal Service. In any case, they need to send me the product for which they have accepted my money.
Waiting... nothing yet. Will update, I guess.
Anyone do any business with these guys? Is this a regular pattern? Fluke? Worth the wait? Should I just write this off?
I know its only about sixteen bucks, but it still annoys me, and it was a pretty good price for some ink.
Anyone?
diogenesNY
Here is a web link showing their merchandise, etc.:
http://www.tmart.com/search.html?q=hero+ink
That should show pretty much of what they have. Hero is a Chinese ink that has had a few mixed reviews but for that price I thought I would take a tumble. I ordered four various bottles, paid with paypal and waited.
Nothing for a while...... then I logged into my tmart account, after getting nothing from the tracking number they had emailed with my recipt.
My account log showed that the order had been shipped, but a logistical tracking log had some summery information saying that the package was dammaged and undeliverable. Note that niether tmart nor anyone else informed me of this.
I sent an email through their service gateway on their website, and they replied that I 'need to get in touch with post office and return product" then they would reship.
I sent them a return email explaining that I have no idea how they shipped my ink, although it does not appear to have been by US Postal Service. In any case, they need to send me the product for which they have accepted my money.
Waiting... nothing yet. Will update, I guess.
Anyone do any business with these guys? Is this a regular pattern? Fluke? Worth the wait? Should I just write this off?
I know its only about sixteen bucks, but it still annoys me, and it was a pretty good price for some ink.
Anyone?
diogenesNY