Originally Posted by
TSherbs
I am less enamored by the Goulet Pen company. I think that their level of plastic (and other freebies) in their packaging is wasteful and unnecessary, and I have found that their packing turn-around times are not as fast as some other smaller vendors. I also find that the speed with which they sell out items is aggravating, so I simply purchase from other vendors, came the same quality product--sometimes for less money--sometimes more quickly--and with less wasteful packaging. And nothing has ever arrived damaged, not even from China or Japan. They told me that it is because they don't want returns that they use so much plastic, but I have never received a damaged pen-related item from anywhere on the planet. Really, I think that that is a weak excuse not to use a more bio-degradable product and use less of it.
Lollipops? Really, folks? I chuck mine right out (It is not healthy for you). Why send your customers a body pollutant?
Oh my gosh, it's like you're my twin. Agreed on all points. And mostly I just can't get past the prices. When they started their prices seemed like everyone else, except they also offered a discount, but once they became the Amazon of internet pen and ink retailers, their prices seemed to go higher, and their shipping charges are also extremely high, at least to me in Chicago.
But they've been so successful, so full credit to them for knowing how to run their business. It's just the premium they charge isn't justified for me, and really isn't affordable for me. There are so many other great retailers who offer lower prices and free shipping, with occasional sales and discounts, and I prefer that model of internet business.
However, total respect to those who do choose them. If you get value from the videos and the other marketing materials then shopping there is perfect. I think it's great to have a lot of different options.
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