Results 1 to 5 of 5

Thread: Goulet Pens

  1. #1
    Junior Member
    Join Date
    Jan 2017
    Location
    Laguna Hills, CA
    Posts
    12
    Thanks
    27
    Thanked 10 Times in 4 Posts
    Rep Power
    0

    Default Goulet Pens

    I started ordering from them when I started using fountain pens, and they have always been wonderful to deal with.

    I had a problem with a pen, and the customer service woman spent half an hour on the phone with me. We even emailed photos back and forth so she could understand what I was doing wrong. She then cleared up my problem in no time.

    When I was brand new, I watched all of Bryan Goulet's tutorials on You Tube. I learned an enormous amount from him.

    And I like the lollipops.

  2. The Following 4 Users Say Thank You to Cocobird For This Useful Post:

    BlkWhiteFilmPix (July 23rd, 2018), fpnut (April 1st, 2018), notsim (May 4th, 2017), titrisol (July 20th, 2018)

  3. #2
    Senior Member notsim's Avatar
    Join Date
    Aug 2015
    Location
    YYZ most of the time
    Posts
    358
    Thanks
    31
    Thanked 47 Times in 32 Posts
    Rep Power
    6

    Default Re: Goulet Pens

    I have to agree, I had an issue with an Omas and they exchanged it after seeing the picture

    Omas lover, and have a few other pens

  4. #3
    Senior Member BlkWhiteFilmPix's Avatar
    Join Date
    Jun 2014
    Location
    Staying at home
    Posts
    191
    Thanks
    451
    Thanked 281 Times in 126 Posts
    Rep Power
    7

    Default Re: Goulet Pens

    Great company staffed by great people.

    A handwritten thank you jotted on every invoice, naming the brand and color of ink used to write it.

    Thus began my addiction to Baystate Blue.
    Bob

    Paper cuts through the noise Richard Moross, MOO CEO

    Indiana Jones used a notebook in the map room, not an app.

  5. The Following User Says Thank You to BlkWhiteFilmPix For This Useful Post:

    titrisol (July 20th, 2018)

  6. #4
    Senior Member countrydirt's Avatar
    Join Date
    May 2010
    Location
    Pueblo, Colorado
    Posts
    420
    Thanks
    517
    Thanked 295 Times in 156 Posts
    Rep Power
    11

    Default Re: Goulet Pens

    Quote Originally Posted by BlkWhiteFilmPix View Post
    Great company staffed by great people.

    A handwritten thank you jotted on every invoice, naming the brand and color of ink used to write it.

    Thus began my addiction to Baystate Blue.
    I've been a customer since Brian and Rachel opened shop. Brian indulged me in a nostalgic "mail order" by letting me print off the order form, pop it in an envelope with a personal check and then waited for the order to come back to me in a few weeks. He agreed to not send a tracking number via email, so it was just like I remember prior to the internet. Sometimes I wish I still had that sort of patience.

  7. The Following 2 Users Say Thank You to countrydirt For This Useful Post:

    BlkWhiteFilmPix (July 23rd, 2018), titrisol (September 27th, 2018)

  8. #5
    Junior Member
    Join Date
    May 2018
    Location
    SouthCentral PA
    Posts
    1
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Default Re: Goulet Pens

    I ordered an Edison Collier from Gouletpens a few months ago, and it arrived with a bent nib--the nib collar had not been set flush into the section. I sent a pic to them, and they responded within a day or 2. Just shipping another nib out after confirming there was no problem with the section. Can't ask for better service!! Personal, patient and attentive! Have had great success with purchases there!

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •