Quote Originally Posted by proteus View Post
The only objective is money, if you still think they care about any thing else – try phoning or contacting the help line ( to be fair, all big business is that way, not just eBay )
I happened to do that just yesterday. I was able to speak with someone within a short time, and about 10 minutes later, after some discussion, the matter was handled to my satisfaction. I was somewhat surprised, but it simply reinforced my tendency to examine an issue myself, rather than relying on hearsay and anecdotal stuff. I'm sure there are bad experiences aplenty, but mine was not one of them.