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Thread: Hey la, hey la, my Montblanc's back

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    Senior Member BlkWhiteFilmPix's Avatar
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    Default Hey la, hey la, my Montblanc's back

    Last year my Chopin 145 developed ink flow issues while I was in Paris. Mounting a J Herbin cartridge was difficult, and I thought a piece of plastic got stuck in the feed tube. Earlier this year, the ink stopped flowing again while a converter filled with J Herbin Éclat de Saphir.

    Within two weeks of receiving the pen, MB North America service diagnosed a corroded forepart. They replaced the part at no charge and sent the pen back in less than the 2-4 week estimated turnaround time.

    Hey la, hey la, my favorite pen's back!

    https://youtu.be/5H367TJYKZM
    Last edited by BlkWhiteFilmPix; April 8th, 2020 at 07:59 AM.
    Bob

    Paper cuts through the noise – Richard Moross, MOO CEO

    Indiana Jones used a notebook in the map room, not an app.

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    Senior Member azkid's Avatar
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    Default Re: Hey la, hey la, my Montblanc's back

    Yay, glad to hear! I wonder what part corroded.

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    BlkWhiteFilmPix (April 8th, 2020)

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    Senior Member Wile E Coyote's Avatar
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    Default Re: Hey la, hey la, my Montblanc's back

    Quote Originally Posted by azkid View Post
    Yay, glad to hear! I wonder what part corroded.
    The forepart.

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    azkid (April 8th, 2020)

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    Senior Member BlkWhiteFilmPix's Avatar
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    Default Re: Hey la, hey la, my Montblanc's back

    Thank you. Just looked at the invoice from the service center again, and it says "forepart." Guess that's the front part of the pen.

    There isn't a boutique here in NE Ohio, so I sent it directly to the service center.

    I had been reluctant to do that due to some complaints on the other forum a couple of years ago, but with a several month turnaround elsewhere, I decided to try MB service. Glad I did.
    Bob

    Paper cuts through the noise – Richard Moross, MOO CEO

    Indiana Jones used a notebook in the map room, not an app.

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    Senior Member azkid's Avatar
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    Default Re: Hey la, hey la, my Montblanc's back

    Forepart sounds like bad / lazy translation. I'm sure it was the thingy with the doohickey that corroded.

    Anyway. You got it back and it works and that's sweet!

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    Senior Member Jon Szanto's Avatar
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    Default Re: Hey la, hey la, my Montblanc's back

    Look, I'm just working overtime with all the euphemisms springing out of "corroded forepart".
    "When Men differ in Opinion, both Sides ought equally to have the Advantage of being heard by the Publick;
    and that when Truth and Error have fair Play, the former is always an overmatch for the latter."

    ~ Benjamin Franklin

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    Scrawler (May 8th, 2020)

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    Default Re: Hey la, hey la, my Montblanc's back

    Sounds like they circumcised the MB.

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    azkid (April 9th, 2020)

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    Senior Member BlkWhiteFilmPix's Avatar
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    Default Re: Hey la, hey la, my Montblanc's back

    Bob

    Paper cuts through the noise – Richard Moross, MOO CEO

    Indiana Jones used a notebook in the map room, not an app.

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    Senior Member KBeezie's Avatar
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    Default Re: Hey la, hey la, my Montblanc's back

    Quote Originally Posted by BlkWhiteFilmPix View Post
    Nib section = forepart?
    That'd be my guess too, since they don't have a metal trim like the 144 it replaced. But does have that metal area in the back, and if that was allowing air in behind the feed, it could definitely cause some leakage for ink that is in the "forepart"

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    Senior Member BlkWhiteFilmPix's Avatar
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    Default Re: Hey la, hey la, my Montblanc's back

    Yesterday's email included a message from the executive assistant to the president of Montblanc North America responding to a handwritten note I sent to Montblanc complimenting the customer service agent who processed payment for repairing my 145.

    Montblanc, Leica, MOO, and Eddycam run way ahead of the rest of the pack of big business.

    A handwritten note addressed to Apple CEO Tim Cook in Cupertino was intercepted by one of the palace guards, who regurgitated a stock word processing document from the playbook of corporate pabulum that reeked of corporate speak, evasions, and undue familiarity. . Same thing happened with two follow-ups. A far cry from the days when Guy Kawasaki was Apple's evangelist.

    By contrast, Leica responded to a compliment with a handwritten letter and a couple of chachkas. (Alas, it wasn't a Leica M10 Monochrome.)

    Eddycam sent a handwritten note and a token of their appreciation, too.

    Grateful that some companies still "get it" and respect when someone makes the time to put their thoughts to paper.

    ------

    Indiana Jones used a notebook in the map room, not an app.
    Last edited by BlkWhiteFilmPix; May 9th, 2020 at 04:37 AM.
    Bob

    Paper cuts through the noise – Richard Moross, MOO CEO

    Indiana Jones used a notebook in the map room, not an app.

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    azkid (May 8th, 2020)

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