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Thread: In Praise of Andre Mora of Mora Stylos

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    Default In Praise of Andre Mora of Mora Stylos

    I purchased a beautiful Oldwin pen in Tibaldi Impero celluloid from Andre Mora at the LA Pen Show earlier this year. Once home, I found that the pen had a minor issue that prevented it from writing the way I wanted. I wrote to Monsieur Mora and he immediately responded and requested I return the pen to him for corrective action.


    I did so and was stunned when the pen returned to me in less than 14 days with a nice hand written note saying that Monsieur Mora had changed the feed and made sure the pen wrote well. Did it ever! I'm in love all over again - even more than the day I bought it!


    14 days despite two way travel between Ohio, USA and Paris, France, two Customs agencies, etc. That is what I call REAL customer service! I am already looking forward to my next original Oldwin pen.


    I'll contrast that with a different pen manufacturer I will leave unnamed. I ordered one of his very expensive Limited Edition pens at the LA Show in February, 2019 with expected delivery later that year. I paid a 50% deposit. In December I requested an update and was told March or April 2020. In April I requested an update and was told he wasn't able to make any promise of delivery. My subsequent email requests in July and August went unanswered. Now it is September, I have paid a deposit of well over $1000, have no promise of delivery, and can't even get a response.


    Fortunately, some pen makers like Andre Mora provide excellent customer service. Kudos and my thanks to Monsieur Mora!

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    amk (September 21st, 2020)

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    Senior Member FredRydr's Avatar
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    Default Re: In Praise of Andre Mora of Mora Stylos

    Quote Originally Posted by whichwatch View Post
    ...14 days despite two way travel between Ohio, USA and Paris, France, two Customs agencies, etc....
    The postal gods must have been smiling upon that pen.

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    Default Re: In Praise of Andre Mora of Mora Stylos

    He has always been among the "Good Ones".
    My Sister's Website: Rose Hill Studios
    My Website


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    Default Re: In Praise of Andre Mora of Mora Stylos

    Quote Originally Posted by whichwatch View Post
    I purchased a beautiful Oldwin pen in Tibaldi Impero celluloid...
    That opening sentence really is crying out for a picture!
    Vintage. Cursive italic. Iron gall.

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    manoeuver (September 21st, 2020)

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    Default Re: In Praise of Andre Mora of Mora Stylos

    Which postal service was used in each direction?

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    Senior Member manoeuver's Avatar
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    Default Re: In Praise of Andre Mora of Mora Stylos

    Quote Originally Posted by silverlifter View Post
    Quote Originally Posted by whichwatch View Post
    I purchased a beautiful Oldwin pen in Tibaldi Impero celluloid...
    That opening sentence really is crying out for a picture!
    This. Come on Rick.

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    Default Re: In Praise of Andre Mora of Mora Stylos

    Quote Originally Posted by FredRydr View Post
    Which postal service was used in each direction?
    US Postal Service to France and I assume it was La Poste back but didnít take notice of the packing/paperwork

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    Default Re: In Praise of Andre Mora of Mora Stylos

    Quote Originally Posted by manoeuver View Post
    Quote Originally Posted by silverlifter View Post
    Quote Originally Posted by whichwatch View Post
    I purchased a beautiful Oldwin pen in Tibaldi Impero celluloid...
    That opening sentence really is crying out for a picture!
    This. Come on Rick.

    OK - Iíll get some tomorrow

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    Jon Szanto (September 21st, 2020), manoeuver (September 21st, 2020), silverlifter (September 21st, 2020)

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    Default Re: In Praise of Andre Mora of Mora Stylos

    Quote Originally Posted by manoeuver View Post
    Quote Originally Posted by silverlifter View Post
    Quote Originally Posted by whichwatch View Post
    I purchased a beautiful Oldwin pen in Tibaldi Impero celluloid...
    That opening sentence really is crying out for a picture!
    This. Come on Rick.

    Here you are!






  13. The Following 4 Users Say Thank You to whichwatch For This Useful Post:

    empliau (September 22nd, 2020), mystoryfornow (October 9th, 2020), Scribbler (September 22nd, 2020), silverlifter (September 22nd, 2020)

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