Originally Posted by
TSherbs
Originally Posted by
RobJohnson
We all have our own opinions on naming and shaming, especially when the organisation is not involved in the discussion.
The business has been trading since 2007 with a great many positive reviews. Without knowing what is happening inside the business I don't think it is right to condemn the business.
Have you tried calling them? Or used Facebook contact?
I actually appreciate the OP. This is exactly the kind of info that I appreciate having, in the same way my neighbor and I might exchange info on experiences with local plumbers. We all know that it is just one person's experience. And he also wrote simply to be cautious and do research before buying from them. There are no "condemnations" here, as you say. It's just some anecdotal information about a company that he has actually otherwise had good business with. I've never bought from them, so I appreciate the info, for what it's worth, and that from the other posters as well.
I have bought from Iguana Sell and very happy with the service. I have made a call to them and suggested that take an interest in this thread.
As I said, we all have a view on naming and shaming, your view is different to mine Sherbs unless the possibly guilty party is involved with the discussion. There have been a number of situations in the past on FPG where a potentially damaging allegation is made and less that half of the true facts have been presented.
This thread has a whiff of sour grapes/revenge more than a reminder of caveat emptor.
Suggest we wait and see if Iguana Sell makes a response thereby giving an explanation from their perspective as to the dispute.
For example, I have recently been involved in an online purchase that was not fit for purpose. The item was paid for by a credit card. The seller said that a refund had been given to the credit card, which was not backed up by the credit card company. After a week, I called the company and they again confirmed that a refund had been given. it turned out that the card company ( the largest in the world) was giving low priority to refunds and the seller was blame free. It would have been a simple matter for me to have gone on social media accusing the seller of poor service and possibly damaging their excellent service history.
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