Originally Posted by
Johnny_S
I don't use Paypal myself but I am aware that they are not good at notifiying of refunds, even though they have instructions from their client.
Have you tried speaking to Iguanasell before going public on their service?
But have
you tried speaking to PayPal before claiming in public that it is “not good at notifying of refunds” and risking the company's good name?
The timestamp of the email I received from Iguana Sell's web shop platform notifying me of order cancellation is the same (to the minute) as the timestamp of the email I received from PayPal notifying me of the refund. Just now I went into my Iguana Sell account and reviewed the details of the order, and the time of order cancellation matches the timestamps of the aforementioned email messages.
I've been refunded by other online retailers (based in Europe and in USA) through PayPal in the past as well, and there were no delays in email notification from PayPal of such as far as I can recall. In some instances, I was in online chat with the retailer, and by the time the person on the other end told me, “I've just issued a refund,” I've already read PayPal's email notification.
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