Page 2 of 2 FirstFirst 12
Results 21 to 29 of 29

Thread: Manupropria Shibui

  1. #21
    Senior Member mizgeorge's Avatar
    Join Date
    Nov 2020
    Posts
    1,930
    Thanks
    605
    Thanked 1,127 Times in 590 Posts
    Rep Power
    3

    Default Re: Manupropria Shibui

    I'm in awe at the sheer brass neck of someone who can behave like this. He needs to make this right and some...

  2. #22
    Senior Member Jon Szanto's Avatar
    Join Date
    Feb 2012
    Posts
    5,781
    Thanks
    6,546
    Thanked 9,285 Times in 3,430 Posts
    Rep Power
    17

    Default Re: Manupropria Shibui

    BP, I can only wish you perseverance and peace. No one should be treated this way. It is all just totally unfortunate.
    "When Men differ in Opinion, both Sides ought equally to have the Advantage of being heard by the Publick;
    and that when Truth and Error have fair Play, the former is always an overmatch for the latter."

    ~ Benjamin Franklin

  3. #23
    Senior Member
    Join Date
    Feb 2016
    Location
    Canada
    Posts
    1,061
    Thanks
    361
    Thanked 436 Times in 252 Posts
    Rep Power
    7

    Default Re: Manupropria Shibui

    Thanks folks. It is certainly not my intent to ruin Martin's reputation or harm his business, and I believe I'm presenting an honest and objective review of the pen, but moreso his service.

    At this point, with a two month old claiming most of my attention, I have no interest in multiple trips to the post office to return the faulty nib unit, collect the new nib unit, send back the pen to have the join smoothed, collect the pen, etc. A straight refund would suit me just fine and would close the matter for me. In fact that's what I've asked for. Twice.

  4. The Following 4 Users Say Thank You to BayesianPrior For This Useful Post:

    Jon Szanto (August 8th, 2021), Lloyd (August 10th, 2021), mizgeorge (August 8th, 2021), Stands on Feet (August 8th, 2021)

  5. #24
    Senior Member
    Join Date
    Feb 2016
    Location
    Canada
    Posts
    1,061
    Thanks
    361
    Thanked 436 Times in 252 Posts
    Rep Power
    7

    Default Re: Manupropria Shibui

    Just a bump to report that two months after I notified Martin of my concerns, and one month after his perfunctory reply and promise of a response "tomorrow", I have heard nothing further.

    I don't think this post will achieve anything - direct emails have certainly been of no effect - but it is beneficial for my mental health to have an outlet where I can publicly record my dissatisfaction in Martin's handiwork and moreso his appalling after sales service.

  6. The Following 7 Users Say Thank You to BayesianPrior For This Useful Post:

    Jon Szanto (August 25th, 2021), Lloyd (August 25th, 2021), mizgeorge (August 25th, 2021), silverlifter (August 25th, 2021), Stands on Feet (August 25th, 2021), thi (August 25th, 2021), Wile E Coyote (August 25th, 2021)

  7. #25
    Senior Member
    Join Date
    Feb 2016
    Location
    Canada
    Posts
    1,061
    Thanks
    361
    Thanked 436 Times in 252 Posts
    Rep Power
    7

    Default Re: Manupropria Shibui

    I sent a rather brusque email to Martin yesterday expressing my extreme disappointment. He replied this morning with photos of the flooding in Bern and an offer to fix all the issues I raised. Now I feel like a complete jerk.

  8. The Following 2 Users Say Thank You to BayesianPrior For This Useful Post:

    Jon Szanto (August 26th, 2021), Lloyd (August 28th, 2021)

  9. #26
    Senior Member Jon Szanto's Avatar
    Join Date
    Feb 2012
    Posts
    5,781
    Thanks
    6,546
    Thanked 9,285 Times in 3,430 Posts
    Rep Power
    17

    Default Re: Manupropria Shibui

    Quote Originally Posted by BayesianPrior View Post
    I sent a rather brusque email to Martin yesterday expressing my extreme disappointment. He replied this morning with photos of the flooding in Bern and an offer to fix all the issues I raised. Now I feel like a complete jerk.
    Don't. You had no way to know if this affected him (if it did), and you certainly saw him posting on other matters during this time. I understand your feeling - that is how I become, even if I have internally tried to consider all aspects - but this *is* business, and he has not treated you adequately. The one positive possibility is for the act of restoring your purchase to good order may broker a better relationship, as well. That would be value added. Best wishes to you both.
    "When Men differ in Opinion, both Sides ought equally to have the Advantage of being heard by the Publick;
    and that when Truth and Error have fair Play, the former is always an overmatch for the latter."

    ~ Benjamin Franklin

  10. The Following 2 Users Say Thank You to Jon Szanto For This Useful Post:

    BayesianPrior (August 27th, 2021), Lloyd (August 28th, 2021)

  11. #27
    Senior Member Linger's Avatar
    Join Date
    May 2019
    Location
    Netherlands
    Posts
    125
    Thanks
    18
    Thanked 87 Times in 56 Posts
    Rep Power
    3

    Default Re: Manupropria Shibui

    Agreed. Giving feedback is not always easy. Well, positive feedback is mostly easy, but critical feedback is not. However, feedback is a present for the receiver, and if you show courage and consideration in your delivery, one of which you seem to have shown more than the other ;-), you’ll be appreciated.

  12. The Following User Says Thank You to Linger For This Useful Post:

    BayesianPrior (August 27th, 2021)

  13. #28
    Senior Member christof's Avatar
    Join Date
    Mar 2010
    Location
    Confoederatio Helvetica
    Posts
    1,038
    Thanks
    512
    Thanked 2,888 Times in 703 Posts
    Rep Power
    13

    Default Re: Manupropria Shibui

    double
    Last edited by christof; August 27th, 2021 at 02:48 AM.

  14. #29
    Senior Member christof's Avatar
    Join Date
    Mar 2010
    Location
    Confoederatio Helvetica
    Posts
    1,038
    Thanks
    512
    Thanked 2,888 Times in 703 Posts
    Rep Power
    13

    Default Re: Manupropria Shibui

    Quote Originally Posted by BayesianPrior View Post
    Now I feel like a complete jerk.
    I see no reason for that. Not at all. Whatever problems the seller has/had,

    1. you could not know about and
    2. it is the responsibility of the seller to inform you about his problems.

    These are the rules of professional business (even I, as an amateur seller, give the highest priority to communication).

    But I am happy t hear that the seller is willing to solve the problem at least now. Good luck.

    C.
    Last edited by christof; August 27th, 2021 at 02:51 AM.

  15. The Following 3 Users Say Thank You to christof For This Useful Post:

    BayesianPrior (August 27th, 2021), Jon Szanto (August 27th, 2021), Lloyd (August 28th, 2021)

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •