Originally Posted by
pokermon919
1. The Conway Stewart that you sent back is drawing ink up fine, so if that was your problem when there isn't one I should've never offered to let you trade for another pen.
2. You stated that it was leaky, but now you say it's not drawing ink up. Liars often don't remember their own lies, but that's fine.
3. I offered to trade a pen for the supposedly problematic Conway Stewart or a refund. You had your eye on a Pelikan 140, and I said we can do an even trade.
4. You tell me the Pelikan 140 you got is also leaking, but I have tested it before sending it to you because you claim the first pen was problematic, and I didn't want to leave it to chance that the next pen will also give you trouble.
Sorry but when I was testing the pen before selling it it didn't have any leaking issues. It actually didn't have any issues at all. While my girlfriend was reading this rant of yours because she's curious, I was playing around with the Conway Stewart that you returned. It draws and expels ink fine with no problems(what do ya know huh). I completely ignored your emails after a while because to be honest I don't have time to deal with false problems while you get your whirl trying all kinds of vintage pens. I have many happy customers and many happy repeat customers. If I can't fix a pen I throw it in the parts bin instead of selling it like there is nothing wrong with it. You can go make all the claims you want about me, but if I didn't honestly think you were pulling my leg telling me every pen has problems can you trade it in for another I would actually take you seriously. But I don't because of my stated reasons.
I've refunded a few people because of various reasons. Some because the package got lost during an international shipment, and one or two where they were not satisfied. Not because the pen was leaking or it didn't work, but because what I consider a Fine they consider an XF or something similar where it is subjective, and I say no problem, mail me the pen back, and as soon as I get it back I'll refund on paypal. Which I do. But I CHOSE to ignore your emails and your threats because I have reason to believe you're just wasting my time while getting a kick out of trying all these wonderful vintage pens.
I'm glad to finally be able to discuss this with you, even if it had to be in a public forum. As for the Conway, you are mis-stating the issue. The problem was that that the ink feed is erratic. It filled fine and had good capacity, judging from what was expelled. The problem was that it writes for a little while, then stops feeding. I give it a firm shake and it writes a little while longer, then stops again. My wife observed the problem too. The problem was clearly explained in our emails. How long have you tried writing with it to verify that? You told me, when I reported the problem, that "you wrote a few sentences with and it seemed good, so I didn't quite catch that problem." If you tested it more extensively and couldn't reproduce the problem, why didn't you contact me?
As for the Pelikan, the leaking is erratic. That's what makes it hard to pin down. Writes fine for a couple days, then suddenly I find a puddle of ink. Would you like me to show you the mess it made in my pen tray, which left a permanent stain? Wish I could also show you the mess in my briefcase, but fortunately it was black ink in a black bag, and I didn't lose too many papers. But why did you tell me, when I reported the problem, to keep using the pen and you would help me troubleshoot, and that you would refund me if we couldn't solve the problem? I admit I was late in following up, but that seems no reason to stop responding or fail to honor what you told me.
I've been collecting pens for 10 years, and always had good relationships with sellers. I'm sure you're diligent, and I understand that with your volume, you might not be able to write with pens extensively enough to find these kinds of intermittent problems. But you represent them as working, and as a user, I need them to actually be usable. I wish we could have worked this out in a more amicable way.
I'm happy to let the forum opine on the best way to resolve this.
kwahoo
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