A while ago I bought a vintage Conway Stewart from Tommy Ly, who is clearly active in restoring many pens. It wasn't drawing ink properly, so I sent it back and he offered to let me exchange for another pen of similar value, in this case a Pelikan. This quickly turned out to leak large amounts of ink at random times. He and I agreed that I would try for a little while to pinpoint where the leak was coming from, and that he would refund me if necessary. But I couldn't find the problem and made a number of messes. I've emailed him several times over the last several months to ask for the refund he promised, but he does not even respond, even though it's clear from his website that he's active, selling additional pens.
This is the first negative review I've ever left.
kwahoo
[Edit: Admin note] View Tommy's first of several responses beginning with post #5. -dannzeman
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