-
March 5th, 2012, 04:44 PM
#1
-
-
March 5th, 2012, 05:35 PM
#2
has anyone ever bought parts before from chatpack?
-
-
March 5th, 2012, 06:54 PM
#3
Oh man! Da horror! Hope you can get it fixed but I really thing a new pen is going to cost less than getting that one fixed. I am no pen repairer so I might be completely wrong.
-
-
March 5th, 2012, 06:58 PM
#4
I will try my best to get it repaired
Will
Edit: the guy said the pen has already sold
Last edited by fountainpenkid; March 6th, 2012 at 12:52 PM.
-
-
March 5th, 2012, 07:25 PM
#5
Senior Member
- Rep Power
- 14
Oh, my eyes, my eyes!! Deep breaths here. . . And yes, a gentle burial is likely the outcome here. Let us know how it goes.
Sent from my Xoom using Tapatalk
-
-
March 6th, 2012, 12:50 PM
#6
The piston mechanism CAN be removed, and then the pen is fine! The outcome depends on whether pelikan will sell me a new piston mechanism...... if i were them, I would, because they could make a ridiculous profit (percentage wise) off of making me spend $20-$30 for a little bit of plastic..... IF they do not sell me a new mechanism, then I'll save up for a new barrel from printhardcopy on ebay....
-
-
March 6th, 2012, 01:14 PM
#7
Member
- Rep Power
- 13
-
-
March 6th, 2012, 03:46 PM
#8
Junior Member
- Rep Power
- 0
We call it "adding value" when a pet leaves its mark on something.
-
-
March 6th, 2012, 09:09 PM
#9
The Nibsmith
- Rep Power
- 16
Oh my... I don't even know what to say. I'm sorry, man. I hope things work out for you.
-
-
March 9th, 2012, 01:42 PM
#10
WEll, the heavans have opened!!!!!
Pelikan will repair the pen for free! (maybe not free, but that's what she implied) :
QUOTE "Hi, its okay, dogs, cleaning gone by its covered, you may not know this but Pelikan pens a favorite chew toy of dogs, so not your fault!
Repair draft attached.
Nancy"
Thanks for the sympathies,
will
-
-
March 9th, 2012, 03:29 PM
#11
Junior Member
- Rep Power
- 0
Great response from Pelikan! It's good to see them appreciating their customers instead of trying to wring every coin from them.
-
-
March 9th, 2012, 07:11 PM
#12
Member
- Rep Power
- 13
Wow. Thats is very impressive customer service. My little terror got a hold of my lamy safari and hid under the couch. Caught him before he could ruin the functionality. Didn't bother me much because i dont care much for safaris. Gave it to my other half haha
-
-
March 9th, 2012, 07:28 PM
#13
Yeah, I have to hand it to pelikan (or maybe more specifically-chartpack) for the way they handled this one! I though they would give some ridiculous price and my graduation pen would be trash. But they really seem to feel for the user!
will
-
-
March 12th, 2012, 01:13 PM
#14
-
-
March 12th, 2012, 01:22 PM
#15
update:
QUOTE ABI at Chartpack repair: "Either you chewed up this pen or you have a very naughty dog?!
If it was a dog or another animal, please send us a photo for our "wall of
shame" board.
Please note that we have other items here waiting for repair, so turn around
time could be four to eight weeks time:
The turn around time is ESTIMATED at UP TO EIGHT weeks after arrival here:
spare part needed may be out of stock, and/or I have over 100 items here now
waiting for repair."
Great! My maltese poodles are now going to be the infamous FP killers!
-
-
March 12th, 2012, 09:37 PM
#16
The Nibsmith
- Rep Power
- 16
It's good to hear things are looking good. It's too bad you have to be without your pen for so long, though.
-
Posting Permissions
- You may not post new threads
- You may not post replies
- You may not post attachments
- You may not edit your posts
-
Forum Rules
Bookmarks