That was the problem with mine, too. Phillip (of TWSBI) stated via email that he had no idea how it could happen and he could not get my pen to weep/leak after he received it. To me, TWSBI's claimed bafflement was almost more troubling than the leaking.
I would have accepted his offer for a refund, but the pen was a gift so I accepted a replacement. I hope this isn't yet another case of a TWSBI with an Achilles' Heel.
By the way, I agree that TWSBI is quite responsive to their customers...But the best customer service is selling a good product - and TWSBI has not yet mastered that.
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