I agree with mhosea. Return shipping should be on you but the cost for shipping from the retailer/warranty site to your address should be on their dime. I have dealt with electronic item warranty repair and that is what I have experienced. One pen retailer that I had exchange my pen sent me my new pen with a return shipping label (insured and track-able). They just told me to pack the old pen in the packaging of the new pen, slap the label on the box and drop it in any USPS mail drop.
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