Originally Posted by
bunnspecial
My confidence in MJR is low enough and my frustration high enough that I'm planning on saying "Forget the warranty" on my new finnicky 146 Calligraphy and hope that Richard Binder(or if not him someone else) can sort out the problems with it at the show this weekend...
Even on a warranty repair(and in my case even on a pen that wasn't right from the factory), you are on the hook to pay round trip shipping. You can't just box the pen up and send it however you want, either-you have to generate and pay for a shipping label through their website, and on a completed repair you have to pay for the return shipping to "release" the item. Each shipment is $25-30, so a warranty trip is $50-60.
I have minimal confidence in their ability to even see the problem with my 146C, especially given that it will write fine for 2-3 lines, and if they see it my confidence in their ability to fix it is even lower given how new these are and how small of a fraction of overall MB production they represent(and the nibs are unlike any other current/recent production MB nibs aside obviously from the 149 Calligraphy). Consequently, $50 or $100 or however much at a pen show to someone who actually KNOWS nibs, will understand the problem, and will make sure it's fixed to my satisfaction is well worth blowing the warranty. The rest of the pen is pretty standard bulletproof modern 146.
I'd have less reservation about having them handle the OP's repair, though, as it's not anything especially out of the ordinary. Just don't be surprised if it takes 2-3 months.
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