rubendh SCAM.. Two Sides to Every Story

[jjm5812]

Buyer(rubendh) provided false/incorrect shipping address on international shipment - item in question (Stipula Etruria - Mint condition) was shipped and delivered to the address in September 2017 within standard international shipping times (10days) after receiving payment.

https://gyazo.com/fbeb0a102bb8c51d9aeb206b33a9ddf5

https://gyazo.com/faf1cd0617c9db996bfffd9221d14626

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I have tried to locate package over the course of 6 months with a new USPS search request every month since package was sent to rubendh's incorrect address and ultimately lost in transit..
As such rubendh requested refund and has not received one because the item in question has never been returned to my possession since delivery at/to the incorrect address.


https://gyazo.com/f7fc48a9d3da5ffdd39ac7da13762cdb
---tracking number is same as one in first picture link;proof of same package----

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I have conducted dozens and dozens of problem free transactions over the years without incident.
Examples of recent transactions:

https://gyazo.com/e39830e758d292005a2105a5bfb31256
https://gyazo.com/4d6671fc323d11db765ff091e80b4cb9
https://gyazo.com/cf4bf76669f0efd91fbce44e06cf697c
https://gyazo.com/58e2d6a798ca5c747cfe44c3f5f2d585
https://gyazo.com/644a62af3b8bf5a388a3c0b95609b402
https://gyazo.com/10f64b3c2d8ebbeffcfe4581af3cc064

Many of those transactions are pens posted and sold from the same listing rubendh purchased his Stipula from..

Unfortunately because the item was lost after attempted delivery to rubendh's falsely provided shipping address I was not willing to refund ruben.
I am in no position to refund payment for the Stipula Etruria after losing said pen to international shipping due to being provided incorrect and false address to ship and deliver to. Had I made a mistake or error in my duties to package and send the pen I would have no issue offering a refund as I have told ruben before. In this case shipment and delivery of the pen/package were well documented; as such I believe I fulfilled my duties as a seller. However, resulting problems that arose due being provided an incorrect and false address to ship and deliver to I cannot take responsibility for. As a result of ruben's incorrect shipping/delivery address the package was lost after delivery to said address - now he seeks refunds and payment for his own mistakes while attempting to harass me with PM threats and scam alert posts.
Not only did I maintain constant communication with ruben for almost half a year while this went on. I also spent hours on the phone waiting for a chance to speak to a USPS representatives countless times. Took numerous trips to the post office to check and ask for any information/news on the package. And filled monthly USPS missing package claims. I spent a ton of my time trying to help ruben get his pen that he had sent to the wrong address. If I had the pen back in my hands ruben would have his refund no problem.