In Praise of Gerry Berg

[Shimmershadow]

Some of you may know him from his very informative YouTube videos, but I had the good fortune to interact with this gentleman when he did a proper full restoration-not just a cleaning-of my beloved Sheaffer Balance. Not only did he sort out all the weird leak problems and get my pen to fill and write like new (ie, without barfing ink every time I looked at it cross-eyed) but he was also extremely generous in sharing information about the pen itself, how it was made, how it works, model, year, value...everything. He also sent some great info along about the repair process (and a two-year warranty!) and about the feeding and care of the pen. My pen was shipped back to me as securely as could be in a box, bubble wrap, an adjustable tube, and tissue. Every emailed correspondence was pleasant and professional. I really could not have asked for a better experience, and wish I had send him the pen when I had first gotten it, rather than [another pen repairer].